Privacy Policy & SMS Terms

Effective Date: June 1, 2025  •  Last Updated: June 8, 2026

Privacy Policy

1. Introduction

Prime Standard Solutions ("Company," "we," "us," or "our") is a driver recruiting firm that connects Class A CDL drivers with freight and logistics companies across the United States. This Privacy Policy describes how we collect, use, disclose, and protect personal information submitted through our website at primestandardsolutions.com (the "Site"), including information provided via our CDL Driver Employment Application.

By using our Site or submitting an application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or submit your information.

2. What Personal Information We Collect

We collect the following categories of personal information when you submit a driver employment application, opt into SMS communications, or otherwise interact with our Site:

• Identification Information: Full legal name (including maiden and previous names), date of birth, and electronic signature.
• Contact Information: Mobile phone number, email address, and current mailing address (including previous addresses as required by FMCSA regulations).
• Driver License Information: CDL license number, issuing state, license class, endorsements, and expiration date.
• Employment History: Names and addresses of previous employers, dates of employment, positions held, supervisor contact information, and reasons for leaving, covering the past 10 years as required by 49 CFR Part 391.
• Driving Experience: Equipment types operated, approximate mileage, and dates of experience.
• Safety Performance History: Accident history, traffic convictions, and violations for the past 3 years, as required under FMCSA regulations.
• Disclosure Information: Responses to required regulatory questions regarding license denials, suspensions, revocations, and DOT drug/alcohol test history.
• SMS Opt-In Information: Mobile phone number and consent status when you opt into receiving SMS messages from us.
• Technical Information: IP address, browser type, and pages visited, collected automatically through standard web server logs and cookies.

3. How Personal Information Is Used

We use the personal information you provide for the following purposes:

• To evaluate your qualifications for CDL driving positions in accordance with FMCSA regulations (49 CFR Parts 391 and 382).
• To match you with freight and logistics carrier partners who have open positions that fit your experience and preferences.
• To conduct background checks, motor vehicle record (MVR) inquiries, and safety performance history investigations as authorized by your application consent.
• To contact you regarding your application status, available positions, and employment opportunities via phone, email, or SMS (if you have opted in).
• To send SMS messages related to job opportunities, application updates, and recruiting communications, where you have provided express written consent.
• To comply with applicable federal and state laws and regulations, including FMCSA requirements.
• To improve our website and services through aggregated, anonymized analytics.

4. Who Personal Information Is Shared With

We do not sell your personal information. We may share your information in the following circumstances:

• Carrier Partners: We share your application information with freight and logistics companies (our carrier clients) for the purpose of evaluating you for employment. These companies are bound by applicable FMCSA regulations regarding the handling of driver qualification files.
• Background Check Providers: We may share your information with consumer reporting agencies and third-party background check providers to verify your employment history, driving record, and other qualifications, in compliance with the Fair Credit Reporting Act (FCRA).
• Legal Compliance: We may disclose your information when required by law, court order, or government regulation, or to protect the rights, property, or safety of Prime Standard Solutions, our clients, or others.
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and business (e.g., email service providers, hosting providers), subject to confidentiality agreements.

5. FMCSA Regulatory Compliance

As a driver recruiting firm, we operate in compliance with the Federal Motor Carrier Safety Administration (FMCSA) regulations. Information collected in our driver employment application is used to fulfill the requirements of 49 CFR Part 391 (Qualifications of Drivers) and 49 CFR Part 382 (Controlled Substances and Alcohol Use and Testing). By submitting your application, you authorize us and our carrier partners to investigate your safety performance history as required under applicable FMCSA regulations.

Former employers are required by 49 CFR §391.23 to respond to safety performance history inquiries. You have the right to review information provided by former employers and to submit a rebuttal if you believe any information is inaccurate.

6. Data Retention

We retain driver application records for a minimum of three (3) years from the date of application, or longer if required by applicable law or regulation. Driver qualification files for placed drivers are retained in accordance with FMCSA requirements (generally three years after the driver leaves employment). Records related to drug and alcohol testing are retained for five (5) years as required by 49 CFR Part 382.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

If you believe your information has been compromised, please contact us immediately at the contact information provided below.

8. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to legal and regulatory retention requirements.
• The right to opt out of certain uses of your information, including SMS communications at any time by texting STOP.
• The right to receive a copy of your personal information in a portable format.

To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 30 days. Note that certain information may be retained as required by FMCSA regulations and applicable law even if you request deletion.

9. Fair Credit Reporting Act (FCRA) Notice

If we obtain a consumer report (background check, MVR, or employment verification) in connection with your application, we will provide you with a separate FCRA disclosure and obtain your written authorization as required by law. If any adverse employment decision is made based in whole or in part on information in a consumer report, we will provide you with a copy of the report and a summary of your rights under the FCRA before taking adverse action.

10. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and collect aggregate usage statistics. Cookies are small text files stored on your device. You may disable cookies through your browser settings; however, doing so may affect the functionality of certain parts of our Site. We do not use cookies to collect personally identifiable information without your knowledge.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Prime Standard Solutions LLC
Phone: (407) 792-4178
Website: www.primestandardsolutions.com

12. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to our website with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.

SMS Terms & Conditions

1. SMS Program Overview

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Prime Standard Solutions LLC. This includes SMS messages for recruiting, job opportunity updates, application status notifications, appointment reminders, and other communications related to CDL driver employment. Message frequency varies.

2. Types of Messages You May Receive

When you opt in to our SMS program, you may receive the following types of messages:

• Job opportunity alerts and available position notifications
• Application status updates and follow-up communications
• Appointment reminders for interviews or onboarding
• Account and profile notifications related to your driver application
• Recruiting communications from Prime Standard Solutions LLC

3. Messaging Frequency & Rates

• Messaging frequency may vary based on your application activity and available opportunities.
• Message and data rates may apply. Standard carrier message and data rates apply to all SMS messages sent and received. Prime Standard Solutions LLC is not responsible for any charges imposed by your mobile carrier.

4. How to Opt Out

To opt out at any time, text STOP to any SMS message you receive from us. After texting STOP, you will receive a final confirmation message and will no longer receive SMS messages from Prime Standard Solutions LLC. You may opt back in at any time by texting START or by re-submitting your contact information through our website.

5. How to Get Help

For assistance, text HELP to any SMS message you receive from us, or visit our website at https://www.primestandardsolutions.com/. You may also call us directly at (407) 792-4178.

6. SMS Consent & Privacy

SMS consent is not shared with third parties. Your consent to receive SMS messages will not be shared, sold, or transferred to any third party or affiliate for their own use. For full details on how we handle your personal information, see our Privacy Policy above.

Visit https://www.primestandardsolutions.com/privacy-policy.html for our Privacy Policy and SMS Terms of Service.

7. SMS Terms of Service — Full Disclosure